CHILIA GROUP PRIVACY POLICY

At CHILIA Group ("we", "us", "our"), we prioritize your privacy. As the data controller under the General Data Protection Regulation (GDPR), we are committed to safeguarding your personal data.

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, chilia-group.com. It covers the types of data we collect, the purposes for which we collect it, and how we share and use it.

Please note, the services provided by CHILIA Group are not intended for children. If you have any questions or need assistance in exercising your rights, feel free to contact us at [email protected].

Third-Party Websites

Our website may contain links to external sites operated by our partners, advertisers, and affiliates. Please be aware that this Privacy Policy does not apply to those third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies before submitting any personal data.

Information We Collect and How We Use It

We collect various types of information when you use our services. This may include personal details, account information, and communication data. To ensure the best service, it is essential to update your account whenever your information changes.

When you interact with us through our website or via social media, we may collect the following:

  • Personal Information: Name, email address, etc.
  • Account Data: Username, password, etc.
  • Marketing Preferences: Your preferences for receiving email alerts.
  • Communication Records: All communications between you and us, whether by email, post, or otherwise.

CHILIA Group will use your information for these purposes:

  • To create your account.
  • To provide tailored email alerts related to regulatory news.
  • To maintain our business relationship.
  • To enhance the user experience on our website.

CHILIA Group will only process your data when allowed by law, including:

  • When you consent to receive email alerts.
  • For legitimate business interests that do not override your rights.
  • To comply with legal obligations.

Sharing Your Information

Your data may be shared with certain categories of companies to deliver our services:

  • Within the CHILIA Group: Different departments handle specific functions.
  • Service Providers: We may work with professional partners, such as marketers and hosting services, to run our business.

External Links

Our website may have links to third-party sites. This Privacy Policy only covers the data we collect through chilia-group.com and not the data practices of those external sites. Please review their policies for further information.

Data Retention

We retain your information for as long as you have an account with us or as long as required by law. If you no longer wish to have an account, you can request its deletion. Please refer to the contact details provided at the end of this policy.

Your Rights

You have several rights regarding your personal data, including:

  • Access: You can request a copy of the personal information we hold.
  • Correction: You can ask us to update or correct any inaccurate data.
  • Deletion: In some cases, you may request the deletion of your data.
  • Opting out: You can opt out of marketing emails or alerts at any time via your account settings.

If you wish to exercise any of these rights, have questions, or wish to file a complaint, please contact us.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences. Below are the types of cookies we use:

  • Essential Cookies: Required for basic website functionality (e.g., login).
  • Performance Cookies: Used to analyze how users interact with our website, such as through Google Analytics.
  • Functional Cookies: Remember your preferences, such as language or region.
  • Targeting Cookies: Help tailor advertising to your interests.
  • Social Media Cookies: Enable sharing on platforms like Facebook and LinkedIn.

You can manage or disable cookies through your browser settings. For detailed instructions, please visit AboutCookies.org.

Opt-Out Information:

You can withdraw your consent for cookies anytime by adjusting your browser settings. For Google Analytics cookies, use the Google Analytics Opt-Out Browser Add-On.

Please note that disabling cookies may impact some website features.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or on our website, so you can review them before continuing to use our services.

Retention Period

We retain your data as long as you maintain an account with us. After account termination, we may retain data in an anonymized or aggregated form.

Need Assistance?

If you have any questions or face issues, please don’t hesitate to reach out to our customer service team. We are here to help resolve any concerns or queries you might have.

  • Email Us: [email protected]
  • Contact Us on Social Media: Instagram, Facebook, WhatsApp, etc.
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